ADMINISTRATIVE ASSISTANT / RECEPTION
The primary function of Reception is to aid in the customer experience by greeting guests in a timely and welcoming manner.
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Responsible for greeting guests upon arrival and performing initial check-in
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Answers incoming phone calls
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Is knowledgeable about all products and specials and can answer questions involving all aspects of the store
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Assists Manager, and Budtenders with various tasks upon request which may include product labeling, display upkeep, and projects in word or excel
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Responsible for checking company email, and the Memo Board for new staff updates
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Updates printouts which may include running specials
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Responsible for the daily upkeep of the office, waiting room, bud room and bathroom
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Must be proficient in xcel, word, and knowledge of Flowhub is a plus
WORKING ENVIRONMENT
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Maintaining a thorough understanding of health and safety protocol for oneself and others.
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Using security systems as instructed.
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Identifying potential risks within the GMC environment and undertaking to minimize such risks.
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Understanding and utilizing appropriate infection control procedures, maintaining hygiene in work areas and keeping the premises free from hazards.
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Immediate reporting of potential risks as identified.
CONFIDENTIALITY AND DIVERSITY
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In the undertaking of the duties outlined above the Receptionist may have access to sensitive information relating to guests and staff. This must be kept strictly confidential at all times.
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Ensure policies and procedures relating the protection of personal and sensitive data must be adhered to at all times and only divulged to authorize persons.
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Support the equality, diversity and rights of patients in a manner that is consistent with GMC policies.
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The Manager should behave in a manner which is welcoming, non-judgmental and respectful of the circumstances and rights of all visitors.
TRAINING AND DEVELOPMENT
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Participate in any training program deemed appropriate by the Ownership.
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An annual individual performance review, to include a record of own personal and professional development and discussing targets for the future.
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Taking responsibility for own development, learning and performance and demonstrating skills to other members of staff when required.
MAINTAINING QUALITY
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Effectively prioritize own time and workload
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Alert colleagues to issues of quality and risk
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Assess own performance and take accountability for own actions
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Contribute to the effectiveness of the team by making suggestions for areas of improvement
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Work constructively with individuals in other organizations to meet patient’s needs
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Communicate problems effectively with other team members and work together towards a solution
GMC is an equal opportunity employer and offers a competitive salary with health insurance benefits.
copy of your resume to careers@greenmancannabis.com
