Are you:
- Passionate about fighting for immigrants?
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- Highly motivated?
- Detail-oriented and coupled with a winning attitude that makes those around you better?
- Able to multi-task?
- Driven to succeed and exceed your goals?
- Does having a sales quota excite you?
- Are you a fast learner?
If you answered "Yes" to these questions, we want to talk to you.
The Hacking Law Practice, LLC is looking to grow. We’re in search of a Client communications Coordinator Superstar. Applicants will receive real-world experience, exceptional training and valuable exposure to the inner workings of a busy immigration law firm. If you love working in a positive work environment that takes pride in being of service to the immigrant community, then come join our team as a Client Communications Coordinator!
As a Client Communications Coordinator, you will be the first point of contact for our company! The goal is to provide our current and future clients with an excellent experience, by obtaining the needed information, and transferring the call to the appropriate department.
RESPONSIBILITIES
- Consultations with existing clients and transferring calls to the appropriate department.
- Consulting with potential clients and transferring calls to our Intake Department.
- Must exercise utmost diplomacy and tact to provide excellent customer service for clients.
- In charge of maintaining accurate phone list.
- Ensures telephonic service runs smoothly. If issues arise, liaise with tech support to resolve them.
- Tracking calls in our Pipedrive CRM software.
- Develops and maintains a database of qualified leads using proven sales strategies/techniques.
- Maintains accurate documentation for sales and prospecting activities; provides status reports as needed.
- Completes all required client/project paperwork.
- Identifies and resolves customer satisfaction issues.
- Performs other duties as needed, such as helping team members with leads, etc.
QUALIFICATIONS
- Positive demeanor.
- Strong work ethic.
- Proven experience achieving goals and business objectives
- Strong communication and interpersonal skills
- Superior relationship building, networking, and customer service skills
- Able to effectively and efficiently organize, prioritize, and manage clients
- Proficient computer and internet skills, including Pipedrive CRM software, Calling software (JustCall), Google Apps (Google Docs, Google Sheets, Gmail) and Microsoft Office suite
BENEFITS
- Flexible Schedule
- Competitive salary
- Opportunities for professional growth
- Team meetings in a supportive atmosphere
Requirements: Must be fluent in English.
Job Types: Full-time, Contract
Contract length: 3 months
Pay: From $12,019.00 per month
Application Question(s):
- Why immigration? Why our firm?
Education:
- Bachelor's (Required)
Language:
- English (Required)
Work Location: Remote
